--- title: Why can't I change my Name/IA Info? description: Users can change their name, email, and IA info by contacting us. --- [Skip to content](https://help.airworthy.com/why-cant-i-change-my-name/ia-info#main-content) English Show submenu for translations ![TBX](https://help.airworthy.com/hs-fs/hubfs/TBX-Logo-2024-midnightBlue.png?width=100&height=21&name=TBX-Logo-2024-midnightBlue.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@airworthy.com) [Contact us](mailto:support@airworthy.com) How can we help you? - There are no suggestions because the search field is empty. 1. [TBX Knowledge Base](https://help.airworthy.com/?hsLang=en) 2. [FAQs](https://help.airworthy.com/faqs?hsLang=en) May 13, 2025 # Why can't I change my Name/IA Info? ## We prevent certain changes to protect your account and any unauthorized usage on your records / account Often, we'll get a call or an email request to change a name (i.e. from Robert to Bob, or add a middle initial, etc.). To protect your account (and your records) from any unauthorized usage, changes to name, email, and IA info must go through our support team.  To change or edit your Name, email, or IA Info, simply email us (support@airworthy.com) or Contact us using the "Contact Us" button on the navigational menu. 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